CPL Privacy Requests

Your CPL privacy choices

You may ask CPL to confirm processing, provide access, correct inaccurate data, delete eligible data, provide a portable copy, withdraw consent, opt out of qualifying sale/targeted-advertising/profiling uses, or review an earlier privacy decision. CPL does not currently sell personal data or use it for third-party targeted advertising.

Deleting an account is different from replying STOP to SMS. STOP revokes SMS consent and disables text-dependent tournament features. A deletion request asks CPL to delete or anonymize eligible account data.

1. How to submit a request

1. Email support@cuppongleague.com with the subject line CPL Privacy Request.
2. State whether you are requesting access, correction, deletion, portability, consent withdrawal, or another available right.
3. Send the request from the email attached to your CPL account when possible.
4. Include your CPL username and the last four digits of the verified phone number on the account.
5. If CPL needs more confirmation, we may ask you to verify ownership by email, SMS, an authenticated session, or another reasonable account check. CPL will not request more personal data than reasonably needed to verify the request.

2. What CPL can delete or anonymize

• Account profile details such as first name, last name, email, phone number, profile image, and public username where deletion is allowed.
• Optional uploaded profile images or other user-uploaded account media.
• Non-essential support records that are not needed for security, audit, payment, or legal reasons.
• Marketing or optional communication preferences where applicable.

3. What may be retained

CPL may retain or anonymize some records instead of fully deleting them when needed to protect tournament history, prevent fraud, resolve disputes, comply with payment/legal obligations, maintain audit logs, or preserve the integrity of brackets, scores, rankings, and organizer/admin actions.

4. Timing

CPL will respond to a verifiable privacy request without undue delay and generally within 45 days. If reasonably necessary and legally permitted, CPL may extend the response once by up to 45 additional days and will notify you of the extension and reason. Covered consent withdrawal will be honored as soon as practicable and, where New Jersey law applies, no later than 15 days after CPL receives the request.

5. Appeals

If CPL denies all or part of a request, reply to the decision with the subject CPL Privacy Appeal and explain why you believe it should be reconsidered. CPL will respond to the appeal within 45 days. If the appeal is denied, CPL will provide information about contacting the New Jersey Division of Consumer Affairs or another appropriate regulator.

6. Authorized agents and non-discrimination

An authorized agent may submit a request when permitted by law, but CPL may require proof of authority and direct identity confirmation from the consumer. CPL will not discriminate against you for exercising an applicable privacy right.

7. Team and tournament images

Temporary team images and tournament-specific uploads may be removed or archived after tournaments are completed. Account profile images are handled as part of the account deletion process.

8. Contact

Send privacy requests, appeals, consent-withdrawal requests, or questions to support@cuppongleague.com.

This process explains CPL's current request handling. Applicable rights and exceptions depend on law and the verified request.